Get In Tuch:
Automatically dials numbers and connects calls to available agents.
Reduces idle time by predicting agent availability and call answer rates.
Handle inbound and outbound calls simultaneously for seamless operations.
Prioritize inbound calls without interrupting outbound campaigns.
Run multiple campaigns simultaneously with customized settings for each.
Easily switch between campaigns in real time.
Intuitive interface for easy navigation and minimal training.
Web-based access for remote agents to log in from anywhere.
Recycle unanswered calls back into the queue automatically.
Optimize lead utilization without manual intervention.
Built-in DNC management ensures adherence to regulatory requirements.
Filters and scrubs numbers from DNC lists automatically.
Combine voice campaigns with SMS and email for multi-channel engagement.
Send automated messages triggered by call outcomes.
Advanced algorithms adjust dialing speed based on call answer rates.
Ensure maximum agent talk time with minimal downtime.